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Emotional Intelligence
Emotional intelligence is a key factor in success of leaders. This is due to the positive relationship between emotionally intelligent leaders and employee satisfaction, retention and performance. It is about appropriately considering what people want and then communicating with them in a way that is most likely to fulfill need.

Join our webinar to learn more about:

• Empathy: understanding the other person's emotions, needs and concerns
• Organisational awareness: you need to understand the organisation structures and how they affect the people working in them
• Service orientation: understanding and fulfilling the needs of internal and external clients and customers

You will be able to ask questions throughout the webinar.

Our webinar is free but you must register as places are limited online. Partners and non-members are welcome.

Nov 8, 2021 02:00 PM in Canberra, Melbourne, Sydney

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